Terms of Service & Condition of Sale

Terms of Service

This website greennetworkstore.co.uk is operated by Green Network Store Ltd. Throughout the site, the terms “GNS”, “we”, “us” and “our” refer to Green Network Store Ltd, a company incorporated and registered in England and Wales with company number 12311661 whose registered office is at 3rd Floor, Renaissance Building, Dingwall Road, Croydon.

We offer this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” or “Services” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify.co.uk. They provide us with the online e-commerce platform that allows us to sell products and services to you.

Please see our Privacy Notice, our Cookies Notice and our Advertising Notice to understand how we collect and process your personal information.

Electronic Communications

When you use any Service or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically by e-mail, text, in-app push notices or by posting e-mail messages or communications on the website.

You agree that all agreements, notices and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

Copyright

All content included in or made available through any of our Services is the property of GNS or its content suppliers and is protected by UK and international copyright, authors' rights and database right laws.

You may not extract and/or re-utilise parts of the content of any Service without our express written consent.

Trademarks

Greennetworkstore.com is a GNS trademark. Graphics, logos and service names included in or made available through any of our Services are trademarks or trade dress of GNS that may not be used in connection with any product or service that is not GNS’s, in any manner that is likely to cause confusion among customers. All other trademarks not owned by GNS that appear in any Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by GNS.

Access and Use

This website may be used by adults only. If you are under 18 you may use the Services only with the involvement of a parent or guardian.

Subject to your compliance with these Terms of Service, GNS and its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Services.

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any laws or regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any other websites; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Your Account

You may need your own account to use certain Services, and you may be required to be logged into the account and have a valid payment method associated with it.

If there is a problem charging your selected payment method we may charge any other valid payment method associated with your account.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided.

Reviews and Comments

Visitors and users of this website may post reviews, comments and other content. They can submit suggestions, ideas, comments, questions or other information, as long as the content does not infringe the Terms of Service.

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the content. We reserve the right to remove or edit such content.

If you post customer reviews, comments, questions or answers, or other on the website (including any images, video or audio, all together "content", you grant GNS (a) a non-exclusive, royalty-free licence to use, reproduce, publish, make available, translate and modify such content (including the right to sublicense these rights to third parties) and (b) the right to use the name that you submit in connection with such content. No moral rights are transferred by this provision.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: (i) the content and material is accurate; and (ii) use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to hold harmless and indemnify us for all claims brought by a third party against us arising out of or in connection with the content and material you supply.

 

Our Liability

We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free.  We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.  The service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall GNS, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Your Privacy

Our Privacy policy can be found here.

Applicable Law

These conditions are governed by and construed in accordance with the laws of England and Wales and are referred to the exclusive jurisdiction of the courts of England and Wales.

No Waiver

If you breach these Terms of Service and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach them.

Contact Details

For more information, please contact us by e-mail at support@greennetworkstore.co.uk or if you would like to make a complaint, please contact us by e-mail at complaints@greennetworkstore.co.uk or by mail using the details provided below:

3rd Floor Renaissance, 9-16 Dingwall Road, London, CRY, CR0 2NA, United Kingdom

Conditions of Sale

These Conditions of Sale (“Conditions of Sale”, “Conditions”) govern the sale of products by us to you on greennetworkstore.com.

Please read these Conditions carefully before placing an order on this website. By placing an order at greennetworkstore.co.uk you confirm your agreement to be bound by our Terms of Service and these Conditions.

The Contract

Your order is an offer to GNS to buy the product(s) in your order.

When you place an order to purchase a product from the website, we will send you an e-mail confirming receipt of your order and containing the details of your order. This e-mail is an acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you.

You consent to receive sales invoices electronically.

Payments

We accept the following credit cards and debit cards: Visa, Mastercard, Amex and Maestro.

We will do all that we reasonably can to ensure that all of the information you give us when paying for the products is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

Your credit card or debit card will only be charged when the products are dispatched.

Cancellation and Refund

Unless one of the exceptions listed below applies, you can cancel your order without giving any reason within 30 days from the day on which you receive the products purchased.

You must inform us of your decision to cancel your order. You may submit your request according by contacting us by email at support@greennetworkstore.co.uk.  

You must send back the products to the address communicated to you by us no later than 14 days from the day on which you communicate your cancellation. You will have to bear the direct cost of returning these products to us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please make sure to check with us if the items are eligible for a refund before sending them back to us.
If you are approved, then your refund will be processed to your credit card or original method of payment, within 7 days from the approval date.

The right of cancellation does not apply to:

  • the delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
  • the supply of products made to your specifications or clearly personalized;
  • the supply of products which may deteriorate or expire rapidly;

Faulty products

Under the  Consumer Rights Act 2015  goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you’re entitled to the following: 

  • up to 30 days: if your products are faulty, you can get a refund;
  • up to six months: if it can’t be repaired or replaced, then you’re entitled to a full refund in most cases;
  • up to six years: if the products do not last a reasonable length of time, you may be entitled to some money back.

Please contact us info@greennetworkstore.co.uk at should have received faulty goods and ask us to replace or repair the goods or you decide to reject the goods and get a refund.


This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 03454 04 05 06.

Product Information

Unless expressly indicated otherwise, GNS is not the manufacturer of the products sold on this website. Actual product and materials may contain different information to that displayed on our website and all information about the products on our website is provided for information purposes only. We accept no liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.

Pricing

All prices are in pound sterling (£/GBP), are inclusive of any applicable VAT and do not include shipping costs.

Customs

Products delivered outside of the UK may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you and you must comply with all laws and regulations of the country in which you are receiving the products.

Our Liability

We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits), or (iii) any indirect or consequential losses. We will not be held responsible for any delay or failure to comply with our obligations under these Conditions if the delay or failure arises from any cause which is beyond our reasonable control.

Third Party Rights

No one other than a party to this contract has any right to enforce any term of this contract.

Applicable Law

These Conditions are governed by and construed in accordance with the laws of England and Wales and are referred to the exclusive jurisdiction of the courts of England and Wales.

No Waiver

If you breach these Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach them.

Changes

We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions at any time.

Contact Details

For more information, please contact us by e-mail at support@greennetworkstore.co.uk or if you would like to make a complaint, please contact us by e-mail at complaints@greennetworkstore.co.uk or by mail using the details provided below

3rd Floor Renaissance, 9-16 Dingwall Road, London, CRY, CR0 2NA, United Kingdom